HelpShift to Requestor
migration service

Extremely easy , no special expertise or programming required. A complete HelpShift to Requestor data migration instrument.

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The best HelpShift to Requestor tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just choose what data you need to migrate and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new system and enjoy the miracle happening.
Data completion
Migrate your help desk records in full to make sure that no ticket has lost essential customer service details.
Effortless procedure

No need to worry about coding or continuously control each piece of info moved.

Just attach your source and target, tick what you want to take to a new database and allow the tool deal with the remainder.

Data dependency

Your customer data migrates complete and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have see your passwords or records.

You can rest assured that with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Useful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service supplier, we work to offer the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from HelpShift to Requestor

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in Requestor.

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Maintained connection between object and people

When migrating your records from HelpShift to Requestor we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpShift to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpShift to Requestor work

  • Get ready

    Register and go to our migration wizard.

  • Connect HelpShift

    Select and connect your HelpShift support desk with HDM.

  • Grant access to your Requestor account.

  • Detail your requirements

    Let us know exactly what aspects of your migration you wish to modify

  • Have your preferences estimated

    We'll investigate your application and get back to you with a price and a scope of tasks.

  • Migrate from HelpShift to Requestor all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Requestor import

Our team would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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