HelpShift to Paldesk
migration service

Extremely easy , no special skill set or coding required. A complete HelpShift to Paldesk data migration tool.

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The best HelpShift to Paldesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick what data you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the new solution and enjoy the wonders happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket has lost critical customer support details.
Simple and easy procedure

No need to worry about coding or continuously control each piece of info moved.

Just link both platforms, pick what you need to migrate and let the tool do the remainder.

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive how you left it.

Security is priority

Information is key which is why we created a system that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks you will be able to select the data arrangement, when it goes, and how.

Our software took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service first

Except producing great customer service, we always want to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from HelpShift to Paldesk

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Paldesk.

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Retained association between object and people

When migrating your records from HelpShift to Paldesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpShift to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpShift to Paldesk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect HelpShift

    Pick and link your HelpShift support desk with HDM.

  • Grant the right to access your Paldesk account.

  • Detail your needs

    Let us understand precisely what aspects of your migration you need to adjust

  • Get your preferences estimated

    We'll research your application and get back to you with a total price and a scope of tasks.

  • Migrate from HelpShift to Paldesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Paldesk import

Our team would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation

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