HelpShift to OneDesk
migration service

Effortless , no special know how or coding required. A complete HelpShift to OneDesk data migration software.

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Your best tool for HelpShift to OneDesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Just choose the records you need to transfer and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the new system and see the wonders happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost vital customer service details.
Automated migration

Worried that you’ll need advanced skills to move your info? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Attach the help desks, pick records, click ok, and the migration is ready!

Data maintenance

Your information migrates complete and we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our team members have see your passwords or other information.

You can be sure that with HDM no hacker attacks will take place.

Data mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a few clicks it is possible to choose the data arrangement, when it starts, and in what order.

Our developers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we strive to propose the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from HelpShift to OneDesk

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in OneDesk.

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Maintained connection between object and people

When migrating your data from HelpShift to OneDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpShift to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpShift to OneDesk work

  • Prepare

    Sign-up and go to our migration service.

  • Connect HelpShift

    Select and connect your HelpShift support desk with HDM.

  • Give access to your OneDesk account.

  • Outline your business needs

    Let us know exactly what elements of your migration you need to fine-tune

  • Get your needs estimated

    We shall investigate your application and send you with a price and a scope of work.

  • Migrate from HelpShift to OneDesk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your OneDesk import

Our staff would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

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