HelpShift to mhelpdesk
migration service
Smooth , no special knowledge or programming required. A complete HelpShift to mhelpdesk data migration instrument.
HelpShift to mhelpdesk
Your best tool for HelpShift to mhelpdesk data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just decide on the records you need to migrate and start the transition when comfortable.Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and see the miracle happening.Record completion
Move your help desk records in full to make certain that no ticket has lost vital customer support information.Simple and easy procedure
No need to worry about scripting or constantly control each record transferred.
Just attach both platforms, tick what you want to take to a new database and let the Migration Wizard deal with the remainder.
Intact data links
From sender information to phone number connection, all you records will keep their prior connections maintained.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Security is paramount
Information is everything which is why we designed a method that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Record mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except providing great customer service, we always want to develop our customer service.
As a company, we want you to have the best possible service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from HelpShift to mhelpdesk
Strong privacy of your information
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in mhelpdesk.Next
Retained link between object and people
When migrating your data from HelpShift to mhelpdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpShift to mhelpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpShift to mhelpdesk work
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Prepare
Register and go to our migration software.
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Connect HelpShift
Select and link your HelpShift service desk with HDM.
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Link mhelpdesk
Grant the right to access your mhelpdesk account.
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Detail your business needs
Let us know what aspects of your migration you wish to tweak
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Have your needs estimated
We will investigate your case and get back to you with a the overall cost and a scope of work.
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Migrate from HelpShift to mhelpdesk all data
Move all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your mhelpdesk import
Our staff would be more than happy to run a personalized migration if you have particular demands.
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