HelpShift to Manage Engine
migration service
Effortless , no special know how or coding required. A complete HelpShift to Manage Engine data migration tool.
HelpShift to Manage Engine
Your best tool for HelpShift to Manage Engine data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Just pick the records you need to move and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just select what data will go to the new solution and see the magic happening.Record structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost vital customer support information.Automated migration
Afraid that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool interface accessible as possible.
Connect the platforms, select records, click ok, and the migration is ready!
Data maintenance
Your information migrates complete , you can take our word.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our team members can access to your credentials or other information.
You may be sure that with HDM no data breaches are possible.
You’re in charge
Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Guided migration
If you are new to data migrations, don’t worry. Useful and simplified on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service provider, we aim to propose the most effective migration tool. Nevertheless, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from HelpShift to Manage Engine
Strong security of your data
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Manage Engine.Next
Maintained association between object and people
When migrating your data from HelpShift to Manage Engine we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpShift to Manage Engine
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpShift to Manage Engine work
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Prepare
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from HelpShift to Manage Engine.
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Link HelpShift
Fill out the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
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Connect Manage Engine
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the data you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Manage Engine all data
When everything's tested out, find a quiet time with the minimal load on the support staff and start migrating from HelpShift to Manage Engine.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Manage Engine import
Our staff would be more than happy to perform a personalized migration if you have particular requirements.
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