HelpShift to Kustomer
migration service
Effortless , no special expertise or programming required. A complete HelpShift to Kustomer data migration instrument.
HelpShift to Kustomer
Your best tool for HelpShift to Kustomer data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Simply decide on the records you need to migrate and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just pick what data will go to the target platform and see the miracle happening.Record completion
Move your help desk info in full to make certain that no ticket is missing essential customer service details.Automated migration
Worried that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool interface accessible as it can possibly be.
Link the platforms, choose records, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, your entire database will keep their prior connections maintained.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is priority
You data is everything which is why we designed a system that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Record mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.
Guided migration
If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Except producing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the best possible service, which is why we are always making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from HelpShift to Kustomer
Strong privacy of your records
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in Kustomer.Next
Retained connection between object and people
When migrating your data from HelpShift to Kustomer we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpShift to Kustomer
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpShift to Kustomer work
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Prepare
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from HelpShift to Kustomer.
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Connect HelpShift
Fill in the form with required credentials to allow our data migration tool to fetch records from your current help desk.
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Connect Kustomer
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Kustomer all data
Once everything's tested out, find a quiet time with the least load on the support team and begin migrating from HelpShift to Kustomer.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Kustomer import
Our staff would be more than happy to run a personalized migration in case you have specific demands.
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