HelpShift to HelpSpot
migration service

Trouble-free , no special knowledge or programming required. A complete HelpShift to HelpSpot data migration instrument.

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The best HelpShift to HelpSpot tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply choose the records you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target system and see the wonders happening.
Data completion
Transfer your help desk info in full to make sure that no ticket is missing vital customer support information.
Easy procedure

You don’t have to bother about coding or constantly control each piece of info transferred.

Just attach your source and target, choose what you need to migrate and let the tool deal with the rest for you.

Data dependency

Your customer data comes unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our team members can access to your passwords or records.

You may rest assured that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of buttons to press it is possible to choose the data arrangement, when it goes, and how.

Our software considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from HelpShift to HelpSpot

Castle gates

Strong safety of your records

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in HelpSpot.

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Sustained connection between object and people

When migrating your records from HelpShift to HelpSpot we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpShift to HelpSpot

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpShift to HelpSpot work

  • Get ready

    Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from HelpShift to HelpSpot.

  • Complete the form with necessary credentials to allow our data migration tool to retrieve data from your current help desk.

  • Connect HelpSpot

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to HelpSpot all data

    Once everything's validated, find a quiet time with the minimal load on the support team and start migrating from HelpShift to HelpSpot.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your HelpSpot import

Our team would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation

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