96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpShift to HelpShift
migration service

Effortless , no special know how or programming required. A complete HelpShift to HelpShift data migration software.

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Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & Accurate
We've taken into account all key peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to migrate data from HelpShift to HelpShift

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in HelpShift.

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Retained relation between object and people

When migrating your data from HelpShift to HelpShift we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from HelpShift to HelpShift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from HelpShift to HelpShift work

  • Prepare

    Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from HelpShift to HelpShift.

  • Connect HelpShift

    Fill in the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.

  • Connect HelpShift

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to HelpShift all data

    Once everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from HelpShift to HelpShift.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your HelpShift import

Our staff would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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Help Desk Migration service


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