HelpShift to Helppier
migration service

Trouble-free, no special know how or coding required. A complete HelpShift to Helppier data migration software.

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The best HelpShift to Helppier tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just choose what data you need to migrate and start the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the new system and enjoy the miracle happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing critical customer support information.
Easy procedure

You don’t have to bother about coding or constantly watch each record transferred.

Just link your source and target, choose what you want to migrate and let the system do the rest for you.

Data maintenance

Your information comes complete, you can take our word.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our employees can access to your passwords or records.

You may be sure that with HDM no data breaches will take place.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we strive to deliver the most effective migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from HelpShift to Helppier

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields, thus letting you ensure that the records end up being in the right places in Helppier.

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Maintained association between object and people

When migrating your records from HelpShift to Helppier we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpShift to Helppier

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpShift to Helppier work

  • Get ready

    Sign up and go to our migration tool.

  • Select and link your HelpShift service desk with HDM.

  • Grant the right to access your Helppier account.

  • Express your needs

    Let us know exactly what aspects of your migration you would like to adjust

  • Get your needs estimated

    We will investigate your case and send you with a cost and a scope of work.

  • Migrate from HelpShift to Helppier everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Helppier import

Our team would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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