HelpShift to FocalScope
migration service
Effortless , no special know how or coding required. A complete HelpShift to FocalScope data migration software.
HelpShift to FocalScope
Your best tool for HelpShift to FocalScope data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Simply choose what data you need to move and set off with the transition immediately.Simple transition process
No tech expertise needed. Just choose what data will go to the target system and enjoy the magic happening.Record structure maintenance
Move your help desk records in full to make certain that no ticket is missing vital customer support information.Automated migration
Scared that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool interface simple to use as it can possibly be.
Attach the help desks, choose records, click ok, and you’re done!
Data maintenance
Your information comes unite , you can take our word.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our team members can access to your passwords or other information.
You may be sure that with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a couple of buttons to press it is possible to select the data arrangement, when it starts, and how.
Our developers considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service provider, we strive to propose the most effective migration tool. However, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from HelpShift to FocalScope
Strong privacy of your information
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in FocalScope.Next
Retained connection between object and people
When migrating your data from HelpShift to FocalScope we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpShift to FocalScope
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpShift to FocalScope work
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Prepare
Register and go to our migration service.
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Link HelpShift
Opt and link your HelpShift service desk with HDM.
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Link FocalScope
Give the right to access your FocalScope account.
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Outline your business needs
Let us know what components of your migration you need to adjust
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Get your needs estimated
We will investigate your case and get back to you with a price range and a scope of tasks.
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Migrate from HelpShift to FocalScope everything
Move all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your FocalScope import
Our staff would be more than happy to perform a personalized migration in case you have particular needs.
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