HelpShift to Faveo Helpdesk
migration service

Smooth , no special expertise or coding required. A complete HelpShift to Faveo Helpdesk data migration instrument.

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Your best tool for HelpShift to Faveo Helpdesk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose customer info you need to transfer and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and observe the wonders happening.
Record completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer support information.
Effortless process

No need to worry about coding or continuously control each record transferred.

Just attach your source and target, pick what you need to take to a new database and let the system do the rest for you.

Data dependency

Your information comes unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our staff members can access to your passwords or records.

You may be sure that with HDM no hacker attacks are possible.

Record mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.

Simple & effective

In just a couple of buttons to press it is possible to pick the data arrangement, when it goes, and how.

Our developers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we work to offer the most effective migration tool. Yet, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from HelpShift to Faveo Helpdesk

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Faveo Helpdesk.

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Maintained connectivity between object and people

When migrating your data from HelpShift to Faveo Helpdesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpShift to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpShift to Faveo Helpdesk work

  • Prepare

    Sign up and go to our migration service.

  • Opt and link your HelpShift service desk with HDM.

  • Grant the right to access your Faveo Helpdesk account.

  • Express your requirements

    Let us know what parts of your migration you want to fine-tune

  • Have your preferences estimated

    We will analyze your application and get back to you with a the overall cost and a scope of work.

  • Migrate from HelpShift to Faveo Helpdesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Faveo Helpdesk import

Our staff would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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