HelpShift to EvantoDesk
migration service

Trouble-free , no special skill set or coding required. A complete HelpShift to EvantoDesk data migration software.

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The best HelpShift to EvantoDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just choose the records you need to migrate and start the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the new system and see the miracle happening.
Data structure maintenance
Move your help desk info in full to make sure that no ticket has lost critical customer service details.
Automated tool

Worried that you’ll need advanced skills to move your info? Worry not as we made sure that our tool user friendly as possible.

Attach the platforms, select data, click ok, and you’re done!

Data maintenance

Your information migrates complete and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees have see your credentials or records.

You can be certain with HDM no hacker attacks are possible.

You’re in control

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we strive to deliver the best possible migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from HelpShift to EvantoDesk

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in EvantoDesk.

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Retained connection between object and people

When migrating your records from HelpShift to EvantoDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpShift to EvantoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpShift to EvantoDesk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect HelpShift

    Pick and connect your HelpShift support desk with HDM.

  • Connect EvantoDesk

    Grant access to your EvantoDesk account.

  • Clarify your business needs

    Let us know exactly what parts of your migration you want to tweak

  • Have your requirements estimated

    We shall investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from HelpShift to EvantoDesk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your EvantoDesk import

Our team would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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