HelpShift to DevOps board
migration service

Effortless , no special knowledge or coding required. A complete HelpShift to DevOps board data migration tool.

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Your best tool for HelpShift to DevOps board data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just choose what data you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and enjoy the wonders happening.
Record completion
Transfer your help desk records in full to make certain that no ticket has lost vital customer support details.
Automated migration

Scared that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool user friendly as possible.

Connect the platforms, pick records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you left it.

Security is priority

You data is key which is why we developed a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You’re in charge

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from HelpShift to DevOps board

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in DevOps board.

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When migrating your data from HelpShift to DevOps board we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpShift to DevOps board

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpShift to DevOps board work

  • Prepare

    Register and go to our migration service.

  • Connect HelpShift

    Pick and link your HelpShift support desk with HDM.

  • Connect DevOps board

    Grant access to your DevOps board account.

  • Express your requirements

    Let us know exactly what parts of your migration you need to fine-tune

  • Get your requirements estimated

    We will investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from HelpShift to DevOps board everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your DevOps board import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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