HelpShift to Axios assyst
migration service

Effortless, no special know how or coding required. A complete HelpShift to Axios assyst data migration instrument.

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Your best tool for HelpShift to Axios assyst data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply pick customer info you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the target solution and observe the miracle happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost critical customer service information.
Effortless process

No need to worry about coding or constantly control each piece of info transferred.

Just attach your source and target, pick what you need to take to a new database and allow the tool do the remainder.

Data maintenance

Your information migrates uniteand we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees have access to your passwords or other information.

You may be certain with HDM no hacker attacks are possible.

You’re in charge

Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to pick the data arrangement, when it starts, and how.

Our tech engineers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we work to deliver the best possible migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from HelpShift to Axios assyst

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields, thus letting you be sure that the data end up in the right places in Axios assyst.

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When migrating your data from HelpShift to Axios assyst we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpShift to Axios assyst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpShift to Axios assyst work

  • Prepare

    Sign up and go to our migration service.

  • Connect HelpShift

    Choose and connect your HelpShift service desk with HDM.

  • Give the right to access your Axios assyst account.

  • Explain your needs

    Let us understand precisely what components of your migration you would like to tweak

  • Have your preferences estimated

    We shall investigate your case and get back to you with a cost and a scope of work.

  • Migrate from HelpShift to Axios assyst all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Axios assyst import

Our staff would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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