HelpShift to Agiloft
migration service

Extremely easy , no special skill set or coding required. A complete HelpShift to Agiloft data migration instrument.

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The best HelpShift to Agiloft tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply choose the records you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the target system and see the miracle happening.
Data structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost essential customer service details.
Simple and easy procedure

You don’t have to bother about coding or continuously control each piece of info transferred.

Just link both platforms, pick what you need to migrate and let the tool deal with the rest for you.

From sender information to phone number connection, all you records will keep their prior data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you left it.

Security is paramount

You data is key which is why we created a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

You control the process

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to choose the data arrangement, when it starts, and in what order.

Our software took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service first

Outside of providing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from HelpShift to Agiloft

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Agiloft.

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When migrating your records from HelpShift to Agiloft we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpShift to Agiloft

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpShift to Agiloft work

  • Get ready

    Sign up and go to our migration service.

  • Connect HelpShift

    Choose and connect your HelpShift support desk with HDM.

  • Give access to your Agiloft account.

  • Detail your business needs

    Let us understand precisely what aspects of your migration you wish to fine-tune

  • Get your preferences estimated

    We will analyze your application and get back to you with a price range and a scope of work.

  • Migrate from HelpShift to Agiloft everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Agiloft import

Our team would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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