Help Scout to Zoho Desk
migration service

Effortless , no special expertise or coding required. A complete Help Scout to Zoho Desk data migration tool.

More details
Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from Help Scout to Zoho Desk

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Zoho Desk.

Next

Sustained association between object and people

When migrating your data from Help Scout to Zoho Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Help Scout to Zoho Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Help Scout to Zoho Desk work

  • Prepare

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Help Scout to Zoho Desk.

  • Connect Help Scout

    Complete the form with requested credentials to permit our data migration tool to fetch records from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Zoho Desk all data

    When everything's tested, find a quiet time with the minimal load on the support department and begin migrating from Help Scout to Zoho Desk.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Zoho Desk import

Our staff would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

What is a Support Ticket & How To Use One

There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft …

Here’s What To Do When Merging Help Desk Instances

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the …

Leverage the Benefits & Save Money on a Help Desk System

If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks …

Book a Call
cancel
%s
— %s