Help Scout to UserVoice
migration service

Trouble-free , no special knowledge or coding required. A complete Help Scout to UserVoice data migration tool.

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The best Help Scout to UserVoice tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just choose what data you need to transfer and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and enjoy the wonders happening.
Data completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer service information.
Simple and easy process

No need to worry about scripting or constantly watch each record moved.

Just link your source and target, tick what you need to take to a new database and allow the Migration Wizard do the rest for you.

Data dependency

Your information migrates complete and we mean it.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members have access to your credentials or records.

You may be certain with HDM no hacker attacks will take place.

Record mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Simple & effective

In just a few clicks it is possible to select what goes where, when it goes, and how.

Our tech engineers considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we aim to offer the best possible migration tool. However, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Help Scout to UserVoice

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in UserVoice.

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Sustained connectivity between object and people

When migrating your records from Help Scout to UserVoice we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Help Scout to UserVoice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Help Scout to UserVoice work

  • Get ready

    Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Help Scout to UserVoice.

  • Complete the form with required credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to UserVoice everything

    Once everything's tested, find a quiet time with the least load on the support team and begin migrating from Help Scout to UserVoice.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your UserVoice import

Our team would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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