Help Scout to Trakdesk
migration service

Smooth , no special know how or coding required. A complete Help Scout to Trakdesk data migration instrument.

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Your best tool for Help Scout to Trakdesk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just decide on the records you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and see the wonders happening.
Record structure maintenance
Move your help desk records in full to make certain that no ticket is missing essential customer support information.
Simple and easy process

You don’t have to bother about scripting or constantly control each piece of info transferred.

Just link your source and target, choose what you need to take to a new database and let the Migration Wizard do the rest for you.

Data maintenance

Your information comes complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members can access to your credentials or records.

You can be certain with HDM no hacker attacks are possible.

You’re in charge

Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to choose what goes where, when it goes, and in what order.

Our tech engineers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we work to offer the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Help Scout to Trakdesk

Castle gates

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in Trakdesk.

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Retained connection between object and people

When migrating your data from Help Scout to Trakdesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Help Scout to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Help Scout to Trakdesk work

  • Prepare

    Register and go to our migration service.

  • Pick and link your Help Scout service desk with HDM.

  • Connect Trakdesk

    Grant access to your Trakdesk account.

  • Explain your needs

    Let us understand precisely what components of your migration you would like to tweak

  • Have your preferences estimated

    We'll analyze your case and get back to you with a cost and a scope of work.

  • Migrate from Help Scout to Trakdesk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Trakdesk import

Our staff would be more than happy to perform a personalized migration in case you have specific demands.
Get a price estimation

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