Help Scout to Teamwork Desk
migration service

Smooth , no special knowledge or programming required. A complete Help Scout to Teamwork Desk data migration software.

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Your best tool for Help Scout to Teamwork Desk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just choose what data you need to move and start the transition right away.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new system and enjoy the magic happening.
Record completion
Transfer your help desk data in full to ensure that no ticket is missing vital customer support information.
Simple and easy process

You don’t have to bother about coding or continuously watch each record moved.

Just attach your source and target, tick what you need to take to a new database and allow the tool deal with the rest for you.

Data dependency

Your customer info comes complete , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our team members can access to your credentials or records.

You may be sure that with HDM no hacker attacks are possible.

Record mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Simple & effective

In only a couple of clicks it is possible to select what goes where, when it goes, and how.

Our developers considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we strive to propose the most effective migration tool. However, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Help Scout to Teamwork Desk

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in Teamwork Desk.

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Sustained connectivity between object and people

When migrating your data from Help Scout to Teamwork Desk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Help Scout to Teamwork Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Help Scout to Teamwork Desk work

  • Prepare

    Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Help Scout to Teamwork Desk.

  • Fill out the form with required credentials to permit our data migration tool to access information from your current help desk.

  • Connect Teamwork Desk

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be moved according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Teamwork Desk all data

    Once everything's tested out, find a quiet time with the least load on the support staff and start migrating from Help Scout to Teamwork Desk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Teamwork Desk import

Our staff would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

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