Help Scout to SysAid
migration service

Effortless, no special skill set or coding required. A complete Help Scout to SysAid data migration tool.

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Your best tool for Help Scout to SysAid data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply pick customer info you need to migrate and start the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the target solution and observe the miracle happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing vital customer service details.
Easy procedure

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just attach both platforms, tick what you need to take to a new database and let the system do the rest for you.

Preserved data links

Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

Information is key which is why we created a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You control the process

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to pick the data arrangement, when it goes, and how.

Our software considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer service, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Help Scout to SysAid

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields, thus letting you make sure that the data end up in the right destinations in SysAid.

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Maintained relation between object and people

When migrating your data from Help Scout to SysAid we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Help Scout to SysAid

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Help Scout to SysAid work

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your SysAid import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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