Help Scout to Solvemate
migration service
Trouble-free , no special skill set or programming required. A complete Help Scout to Solvemate data migration software.
Help Scout to Solvemate
The best Help Scout to Solvemate tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Just decide on what data you need to migrate and set off with the transition when comfortable.Effortless transition process
No special expertise required. Just choose what data will go to the new platform and enjoy the miracle happening.Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost critical customer support details.Effortless procedure
You don’t have to bother about scripting or constantly watch each record transferred.
Just attach your source and target, tick what you need to migrate and allow the tool do the rest for you.
Data maintenance
Your customer data migrates complete , you can take our word.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our employees can see your passwords or other information.
You can rest assured that with HDM no data breaches will take place.
Data mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.
Efficient out-of-the-box solution
In only a few clicks it will be possible to select the data arrangement, when it starts, and in what order.
Our software took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a data import service supplier, we strive to deliver the most effective migration tool. However, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Help Scout to Solvemate
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in Solvemate.Next
Maintained association between object and people
When migrating your records from Help Scout to Solvemate we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Help Scout to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Help Scout to Solvemate work
-
Get ready
Sign up and go to our migration wizard.
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Connect Help Scout
Select and link your Help Scout support desk with HDM.
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Link Solvemate
Give access to your Solvemate account.
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Detail your business needs
Let us know exactly what elements of your migration you need to tweak
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Have your requirements estimated
We'll investigate your case and send you with a total price and a scope of work.
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Migrate from Help Scout to Solvemate all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Solvemate import
Our team would be more than happy to perform a personalized migration if you have special demands.
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