Help Scout to Snappy
migration service

Smooth, no special know how or programming required. A complete Help Scout to Snappy data migration software.

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Your best tool for Help Scout to Snappy data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just pick what data you need to move and set off with the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the new solution and enjoy the magic happening.
Record structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing essential customer support details.
Effortless process

You don’t have to bother about coding or continuously watch each record moved.

Just link your source and target, tick what you need to take to a new database and allow the Migration Wizard do the remainder.

Data maintenance

Your customer info comes complete, you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members can see your passwords or other information.

You can rest assured that with HDM no hacker attacks will take place.

Data mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to select the data arrangement, when it starts, and in what order.

Our software considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we strive to offer the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Help Scout to Snappy

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields, thus helping you to ensure that the records end up being in the right destinations in Snappy.

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Maintained connection between object and people

When migrating your data from Help Scout to Snappy we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Help Scout to Snappy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Help Scout to Snappy work

  • Prepare

    Sign-up and go to our migration software.

  • Select and link your Help Scout support desk with HDM.

  • Give access to your Snappy account.

  • Describe your business needs

    Let us know exactly what aspects of your migration you need to fine-tune

  • Have your needs estimated

    We shall research your application and send you with a price range and a scope of tasks.

  • Migrate from Help Scout to Snappy everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Snappy import

Our staff would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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