96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Help Scout to Sitehelpdesk
migration service

Trouble-free , no special know how or coding required. A complete Help Scout to Sitehelpdesk data migration software.

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Trustworthy and Safe
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to migrate data from Help Scout to Sitehelpdesk

Strong safety of your data

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in Sitehelpdesk.

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Sustained connectivity between object and people

When migrating your records from Help Scout to Sitehelpdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Help Scout to Sitehelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Help Scout to Sitehelpdesk work

  • Get ready

    Sign up and go to our migration tool.

  • Connect Help Scout

    Select and connect your Help Scout service desk with HDM.

  • Connect Sitehelpdesk

    Grant access to your Sitehelpdesk account.

  • Detail your needs

    Let us understand precisely what aspects of your migration you want to tweak

  • Have your requirements estimated

    We'll analyze your application and send you with a cost and a scope of tasks.

  • Migrate from Help Scout to Sitehelpdesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Sitehelpdesk import

Our team would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation
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