Help Scout to Sitehelpdesk
migration service

Trouble-free , no special know how or coding required. A complete Help Scout to Sitehelpdesk data migration software.

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The best Help Scout to Sitehelpdesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just decide on the records you need to migrate and start the transition right away.
Easy transition process
No specific expertise needed. Just choose what data will go to the new platform and see the miracle happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost critical customer service information.
Easy procedure

You don’t have to bother about coding or continuously watch each record moved.

Just link both platforms, pick what you need to migrate and allow the tool deal with the remainder.

Preserved connections

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

Information is everything which is why we developed a system that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In just a few clicks it will be possible to choose what goes where, when it goes, and in what order.

Our software considered user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service first

Apart from providing great customer service, we always strive to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Help Scout to Sitehelpdesk

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in Sitehelpdesk.

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Sustained connectivity between object and people

When migrating your records from Help Scout to Sitehelpdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Help Scout to Sitehelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Help Scout to Sitehelpdesk work

  • Get ready

    Sign up and go to our migration tool.

  • Connect Help Scout

    Select and connect your Help Scout service desk with HDM.

  • Connect Sitehelpdesk

    Grant access to your Sitehelpdesk account.

  • Detail your needs

    Let us understand precisely what aspects of your migration you want to tweak

  • Have your requirements estimated

    We'll analyze your application and send you with a cost and a scope of tasks.

  • Migrate from Help Scout to Sitehelpdesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Sitehelpdesk import

Our team would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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