Help Scout to SimplyDesk
migration service
Effortless , no special expertise or programming required. A complete Help Scout to SimplyDesk data migration instrument.
Help Scout to SimplyDesk
Your best tool for Help Scout to SimplyDesk data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just pick the records you need to migrate and start the transition immediately.Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and see the miracle happening.Record completion
Move your help desk info in full to ensure that no ticket is missing vital customer support details.Effortless procedure
No need to worry about coding or constantly watch each piece of info transferred.
Just link both platforms, tick what you want to take to a new database and allow the Migration Wizard deal with the rest for you.
Intact connections
From sender information to phone number connection, your entire database will keep their prior data structure maintained.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive where you left it.
Security is priority
Information is key which is why we designed a system that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
You’re in charge
Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Except producing great customer service, we always aim to develop our customer service.
As a company, we want you to have the best possible service, which is why we are always putting so much effort to improve the core experience.
Reasons to use Help Desk Migration to switch from Help Scout to SimplyDesk
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in SimplyDesk.Next
Retained link between object and people
When migrating your data from Help Scout to SimplyDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Help Scout to SimplyDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Help Scout to SimplyDesk work
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Prepare
Sign-up and go to our migration software.
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Link Help Scout
Pick and link your Help Scout support desk with HDM.
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Link SimplyDesk
Grant access to your SimplyDesk account.
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Outline your needs
Let us know exactly what parts of your migration you would like to adjust
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Get your needs estimated
We'll investigate your case and send you with a price and a scope of work.
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Migrate from Help Scout to SimplyDesk everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your SimplyDesk import
Our staff would be more than happy to run a customized migration in case you have particular requirements.
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