Help Scout to SerioPlus
migration service

Effortless , no special skill set or coding required. A complete Help Scout to SerioPlus data migration software.

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Your best tool for Help Scout to SerioPlus data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply decide on what data you need to transfer and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the target platform and enjoy the wonders happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing critical customer support information.
Easy procedure

You don’t have to bother about coding or constantly watch each record moved.

Just attach your source and target, pick what you want to take to a new database and let the Migration Wizard do the rest for you.

Data maintenance

Your information comes unite , you can take our word.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our employees can access to your credentials or other information.

You can be certain with HDM no data breaches will take place.

Data mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service provider, we strive to deliver the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Help Scout to SerioPlus

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in SerioPlus.

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Maintained relation between object and people

When migrating your data from Help Scout to SerioPlus we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Help Scout to SerioPlus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Help Scout to SerioPlus work

  • Prepare

    Sign-up and go to our migration service.

  • Choose and link your Help Scout service desk with HDM.

  • Connect SerioPlus

    Give access to your SerioPlus account.

  • Clarify your needs

    Let us understand precisely what components of your migration you need to fine-tune

  • Have your requirements estimated

    We'll investigate your case and send you with a cost and a scope of tasks.

  • Migrate from Help Scout to SerioPlus all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your SerioPlus import

Our staff would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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