Help Scout to Requestor
migration service

Effortless , no special knowledge or programming required. A complete Help Scout to Requestor data migration instrument.

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Your best tool for Help Scout to Requestor data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just pick what data you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new solution and enjoy the wonders happening.
Record completion
Transfer your help desk info in full to ensure that no ticket has lost vital customer service information.
Simple and easy process

No need to worry about coding or constantly control each piece of info moved.

Just attach both platforms, choose what you want to take to a new database and let the Migration Wizard deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is paramount

You data is everything which is why we created a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You control the process

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer support services, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from Help Scout to Requestor

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in Requestor.

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When migrating your data from Help Scout to Requestor we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Help Scout to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Help Scout to Requestor work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Help Scout

    Pick and connect your Help Scout service desk with HDM.

  • Connect Requestor

    Grant access to your Requestor account.

  • Explain your business needs

    Let us understand precisely what components of your migration you wish to fine-tune

  • Have your preferences estimated

    We shall investigate your case and get back to you with a cost and a scope of tasks.

  • Migrate from Help Scout to Requestor all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Requestor import

Our staff would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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