Help Scout to Manage Engine
migration service

Smooth, no special know how or coding required. A complete Help Scout to Manage Engine data migration software.

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Your best tool for Help Scout to Manage Engine data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply pick customer info you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the target solution and observe the miracle happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing essential customer support details.
Easy process

You don’t have to bother about scripting or constantly watch each piece of info transferred.

Just link your source and target, tick what you need to migrate and let the tool deal with the remainder.

Data maintenance

Your information comes unite, you can take our word.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members can see your credentials or other information.

You can be certain with HDM no hacker attacks are possible.

You’re in charge

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to pick what goes where, when it starts, and in what order.

Our tech engineers considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we strive to offer the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Help Scout to Manage Engine

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields, thus letting you ensure that the data end up being in the right destinations in Manage Engine.

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Retained connectivity between object and people

When migrating your data from Help Scout to Manage Engine we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Help Scout to Manage Engine

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Help Scout to Manage Engine work

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Manage Engine import

Our staff would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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