Help Scout to Magento Mirasvit HelpDesk MX
migration service

Smooth , no special knowledge or programming required. A complete Help Scout to Magento Mirasvit HelpDesk MX data migration tool.

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Your best tool for Help Scout to Magento Mirasvit HelpDesk MX data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just pick the records you need to move and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new solution and see the magic happening.
Record completion
Move your help desk records in full to ensure that no ticket has lost vital customer service information.
Easy process

No need to worry about scripting or continuously control each record transferred.

Just attach your source and target, choose what you need to migrate and let the Migration Wizard deal with the remainder.

Data dependency

Your customer info migrates complete and we mean it.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our team members have access to your credentials or other information.

You can be sure that with HDM no hacker attacks are possible.

Record mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.

Simple & effective

In only a few clicks you will be able to choose what goes where, when it starts, and in what order.

Our developers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we aim to propose the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Help Scout to Magento Mirasvit HelpDesk MX

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in Magento Mirasvit HelpDesk MX.

Next

When migrating your data from Help Scout to Magento Mirasvit HelpDesk MX we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Help Scout to Magento Mirasvit HelpDesk MX

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Help Scout to Magento Mirasvit HelpDesk MX work

  • Prepare

    Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Help Scout to Magento Mirasvit HelpDesk MX.

  • Fill out the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.

  • Connect Magento Mirasvit HelpDesk MX

    Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Magento Mirasvit HelpDesk MX all data

    When everything's tested out, determine a quiet time with the minimal load on the support staff and begin migrating from Help Scout to Magento Mirasvit HelpDesk MX.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Magento Mirasvit HelpDesk MX import

Our staff would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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