Help Scout to Lansweeper
migration service

Extremely easy , no special knowledge or programming required. A complete Help Scout to Lansweeper data migration instrument.

More details

The best Help Scout to Lansweeper tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply choose the records you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target system and see the wonders happening.
Data completion
Transfer your help desk info in full to ensure that no ticket has lost critical customer support details.
Easy process

No need to worry about coding or continuously control each record transferred.

Just link both platforms, pick what you want to migrate and let the tool deal with the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

You data is everything which is why we developed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

Record mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.


Why you should use Help Desk Migration to switch from Help Scout to Lansweeper

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in Lansweeper.

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Sustained connection between object and people

When migrating your records from Help Scout to Lansweeper we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Help Scout to Lansweeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Help Scout to Lansweeper work

  • Get ready

    Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Help Scout to Lansweeper.

  • Connect Help Scout

    Complete the form with necessary credentials to allow our data migration tool to retrieve records from your current help desk.

  • Connect Lansweeper

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Lansweeper all data

    Once everything's tested out, determine a quiet time with the minimal load on the support team and start migrating from Help Scout to Lansweeper.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Lansweeper import

Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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