Help Scout to Jitbit HelpDesk
migration service

Trouble-free , no special know how or coding required. A complete Help Scout to Jitbit HelpDesk data migration instrument.

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The best Help Scout to Jitbit HelpDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on customer info you need to move and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the new platform and observe the magic happening.
Data structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost essential customer support information.
Simple and easy procedure

You don’t have to bother about scripting or constantly control each record transferred.

Just link your source and target, tick what you need to take to a new database and let the system do the remainder.

Data maintenance

Your information migrates complete , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members can access to your credentials or records.

You can be certain with HDM no data breaches will take place.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.

Efficient out-of-the-box solution

In just a few clicks it will be possible to pick what goes where, when it goes, and in what order.

Our tech engineers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we work to offer the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Help Scout to Jitbit HelpDesk

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in Jitbit HelpDesk.

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Sustained association between object and people

When migrating your records from Help Scout to Jitbit HelpDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Help Scout to Jitbit HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Help Scout to Jitbit HelpDesk work

  • Get ready

    Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Help Scout to Jitbit HelpDesk.

  • Fill out the form with necessary credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Jitbit HelpDesk everything

    When everything's tested, choose a quiet time with the least load on the support staff and begin migrating from Help Scout to Jitbit HelpDesk.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Jitbit HelpDesk import

Our team would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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