Help Scout to Jira Software
migration service
Smooth , no special skill set or programming required. A complete Help Scout to Jira Software data migration instrument.
Help Scout to Jira Software
Your best tool for Help Scout to Jira Software data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply pick customer info you need to migrate and start the transition when comfortable.Simple transition process
No tech expertise required. Just pick what data will go to the target solution and observe the miracle happening.Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing critical customer service details.Effortless process
No need to worry about scripting or continuously watch each record moved.
Just attach your source and target, tick what you need to take to a new database and allow the Migration Wizard deal with the remainder.
Data maintenance
Your customer info comes unite and we mean it.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our employees have see your credentials or records.
You may rest assured that with HDM no hacker attacks are possible.
Data mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might actually need.
Efficient out-of-the-box solution
In only a couple of buttons to press you will be able to pick what goes where, when it goes, and how.
Our software considered user experience as a priority and made sure that you will be able to use the system to its fullest.
Customer priority
As a data import service supplier, we work to deliver the best possible migration tool. Yet, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from Help Scout to Jira Software
Strong privacy of your information
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Jira Software.Next
Retained connectivity between object and people
When migrating your data from Help Scout to Jira Software we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Help Scout to Jira Software
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Help Scout to Jira Software work
-
Prepare
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Help Scout to Jira Software.
-
Connect Help Scout
Fill in the form with necessary credentials to make it possible for our data migration tool to retrieve data from your current help desk.
-
Connect Jira Software
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
-
Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
-
Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
-
Migrate to Jira Software all data
When everything's validated, determine a quiet time with the least load on the support staff and start migrating from Help Scout to Jira Software.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Jira Software import
Our staff would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Here’s What To Do When Merging Help Desk Instances
There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…
Data Migration 101
Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?
If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the…
Data Migration 101
Is Migrating Historical Data Worth the Splurge?
So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…