Help Scout to HESK
migration service
Trouble-free , no special skill set or coding required. A complete Help Scout to HESK data migration software.
Help Scout to HESK
The best Help Scout to HESK tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and code development processes. Just choose customer info you need to migrate and start the transition when comfortable.Simple transition process
No tech expertise needed. Just choose what data will go to the new system and observe the miracle happening.Data structure maintenance
Move your help desk data in full to make certain that no ticket has lost critical customer support information.Easy process
You don’t have to bother about scripting or constantly watch each record moved.
Just link your source and target, pick what you need to migrate and let the system deal with the remainder.
Data maintenance
Your information migrates complete , you can take our word.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our employees can access to your credentials or records.
You can rest assured that with HDM no data breaches are possible.
Data mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.
Efficient out-of-the-box solution
In just a few clicks it is possible to pick what goes where, when it goes, and in what order.
Our software took user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service as priority
As a data import service provider, we strive to deliver the most effective migration tool. Yet, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Help Scout to HESK
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right places in HESK.Next
Retained relation between object and people
When migrating your records from Help Scout to HESK we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Help Scout to HESK
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Help Scout to HESK work
-
Get ready
Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Help Scout to HESK.
-
Link Help Scout
Fill in the form with necessary credentials to make it possible for our data migration tool to retrieve data from your current help desk.
-
Connect HESK
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
-
Choose objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
-
Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to HESK all data
When everything's tested, determine a quiet time with the least load on the support team and start migrating from Help Scout to HESK.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your HESK import
Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
Rock Your Customer Service with Zendesk as Desk Alternative
O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and…
Data Migration 101
Data Migration Strategies That Actually Work
There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…
Data Migration 101
What is and Why You Should Do Data Mapping
If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…