Help Scout to HelpSpot
migration service
Trouble-free , no special expertise or programming required. A complete Help Scout to HelpSpot data migration software.
Help Scout to HelpSpot
The best Help Scout to HelpSpot tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Just decide on customer info you need to move and start the transition right away.Effortless migration
No special knowledge or skill required. Just choose what data will go to the new platform and observe the magic happening.Data completion
Migrate your help desk data in full to make sure that no ticket has lost critical customer service information.Automated tool
Afraid that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool is as easy to use as possible.
Link the help desks, choose records, click ok, and the migration is ready!
Data dependency
Your customer data migrates complete and we mean it.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our employees have access to your passwords or records.
You can rest assured that with HDM no hacker attacks will take place.
Record mapping
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.
Guided migration
If this is your first migration, worry not. Useful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service supplier, we strive to deliver the best possible migration tool. Yet, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Help Scout to HelpSpot
Strong security of your data
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in HelpSpot.Next
Maintained connection between object and people
When migrating your records from Help Scout to HelpSpot we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Help Scout to HelpSpot
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Help Scout to HelpSpot work
-
Get ready
Start by creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Help Scout to HelpSpot.
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Link Help Scout
Fill out the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
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Link HelpSpot
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to HelpSpot everything
When everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Help Scout to HelpSpot.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your HelpSpot import
Our team would be more than happy to run a custom migration if you have special demands.
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