Help Scout to HelpDesk
migration serviceHelp Desk Migration partner of HelpDesk

Effortless, no special skill set or coding required. A complete Help Scout to HelpDesk data migration tool.

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Your best tool for Help Scout to HelpDesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply choose the records you need to transfer and start the transition right away.
Easy transition process
No specific expertise needed. Just select what data will go to the target system and see the wonders happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost critical customer support information.
Easy process

You don’t have to bother about scripting or continuously watch each record transferred.

Just link your source and target, tick what you want to migrate and let the Migration Wizard deal with the rest for you.

Data maintenance

Your information migrates unite, you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees can access to your passwords or records.

You may rest assured that with HDM no data breaches are possible.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.

Guided migration

If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service provider, we aim to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Help Scout to HelpDesk

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields, thus letting you make sure that the data end up being in the right places in HelpDesk.

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Sustained connectivity between object and people

When migrating your data from Help Scout to HelpDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Help Scout to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Help Scout to HelpDesk work

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your HelpDesk import

Our staff would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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