The Simplest and Trouble-free Help Scout to Freshservice Data Migration Platform You'll Dig out
Businesses among different fields prefer us
How Does Help Scout to Freshservice Data Migration Perform?
You can do data import in a few simple steps, applying our automated migration service. However, if you have special needs or a unique data structure, feel free to go with a custom approach.
Step 1. Begin by connecting your Help Scout and Freshservice solutions
Step 2. Choose the records you want to export from Help Scout to Freshservice or vice versa
Step 3. Match your data in Help Scout and Freshservice and do the necessary alterations if they don’t
Step 4. Preview the outcomes by running Free Demo
Step 5. If the data export is right to you, move ahead with Full Migration
Step 1. Get in touch with our service team to initiate working on custom data migration
Step 2. Let our professionals you through your custom data migration
Step 3. Initiate a Demo Migration to look at what your data will be once imported
Step 4. If everything is right, proceed Full Data Migration
Help Desk Migration Does the Help Scout to Freshservice Import and Export Easy and Painless
Focus on your target tasks. We'll do the heavy lifting
Our automated migration service provides an efficient app, whether you’re migrating your help desk operations from Help Scout to Freshservice. With just a few clicks, your help desk will be live on a future system — no need to tolerate any break!
Data import with confidence
Our Migration Wizard ensures your support service data is safe throughout the migration process. We maintain highest customer service data defence using established runthrough, with regulatory compliance, suitable server safekeeping, and regular security checks.
Use the migration service that customers recommend
With multiple successful migrations under our belt, Help Desk migration service has earned lots of service-related awards and approving feedback. And our goal of quality does not terminate there. Help Desk Migration team go to develop our service and move forward useful capacity to handle we’re involving all your data import requirements.
Use clear mapping to handle your most complex needs
Rescue yourself from the time-consuming mission of adding wanted data types or business data along Help Scout to Freshservice migration. So you can map typical and custom data fields, or otherwise tailor your data import and export right in our migration service. You retain the system of your support service data with small effort.
Select a convenient time for data migration
Start by the help desk data import whenever it fits into your workflow. Moreover, our Delta migration opportunity will empower you to export the currently changed data once the historical business data was imported. Then, relax and empower our Migration Wizard handle the rest.
Talk to our tech-savvy support agents
Are you fighting difficulties with your Supported Platform migration? Permit Help Desk Migration customer support team explore your setback. With plenty of expertise migrating records, Help Desk Migration experts are well-qualified to confirm a accomplished import of your records.
What Types of Data Can You Migrate from Help Scout to Freshservice ?
With Help Desk Migration Wizard, you can effortlessly import and export significant amount of diverse data entities to or from Help Scout to Freshservice. Examine the list of data entities you can migrate incorporating automation without any assistance from tech support team.
Do you need nonstandard Help Scout to Freshservice import or export needs?
Let us know you need a custom data migration.
| Help Scout entities | Freshservice entities | |
|---|---|---|
| Help Desk | ||
| Teams | Groups | |
| Users | Agents | |
| Companies | Departments | |
| Customers | Requesters | |
| Conversations | Tickets | |
| Knowledge Base | ||
| Collections | Categories | |
| Categories | Folders | |
| Articles | Articles | |
Find out the way to prepare for Freshservice data migration
Prepare for Freshservice data migration by checking an in-depth step-by-step guide
Improve Your Help Scout to Freshservice Move with These Features
Omit attachments
Does your targeted platform offer limited data storage? Bypass attachments, specially if your historical data doesn’t suffer a loss of its value without them. The data import time will scale down considerably.
Create a new tag to the exported tickets
Apply tags to the imported tickets — in such a manner, you won’t misinterpret them with those existing. You may further categorize the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Migrate inline images as attachments
Migrate the images embedded into tickets as attachments. The data migration time might be longer, but the images will never disappear along with the existing a targeted help desk solution.
Test drive our Demo with custom records by exporting 20 entities
Don't waste your time on guessing. Make sure you recognize exactly how the entities will look like at the end of you’ve migrated them. Help Desk Migration’s Demo with custom data allows you choose 20 entities for a test export.
Import newest records first
Choose this castomization to transfer your most recent records in a chronological flow, from newest to oldest. This custom option is exclusive to Full Migrations.
What is the cost of your Help Scout to Freshservice data migration?
And now to the burning question. How much will it cost to switch from Help Scout to Freshservice? The price will largely lean on the records volume you need to move, the complexity of your specifications, and the options you’ll select or customizations you’ll inquire. Run a Free Demo to test the Migration Wizard work and learn how much your data switch will cost.
Run a Demo to get the priceYour Help Desk Data Import or Export is Secured at Every Phase
Help Desk Migration solution comes with every migration functions without damaging on security. We commit to the fresh standards, set constant upgrades, and consistently scan all servers.
We enforce a stringent 2FA authentication policy
Help Desk Migration Wizard shields your records from illegal getting access with two-factor access. On top of that, your company representatives can only export Help Scout data if they got admin rights. With these safety measures arranged, you won’t have to worry about information leakage.
We apply 3-layer
We ensure three layers of business data security: physical (we take care of our data hosting facilities against any intrusion), network (we secure our networks against cyber attacks), and application (we secure your business data within our data importing solution against prohibited log in).
Compliance with safety fundamentals
Help Desk Migration commits to top security standards, delivering maximum security for your data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other critical data security fundamentals. And our broad compliance set continues getting large.
Reviews inspires us improve our tool: Few thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete Help Scout to Freshservice Migration in Several Clicks
Find out more additional resources about data import and export
Want to learn more? Our help section is packed with information on support service enhancement and help desk business data import. Take a look at it!
Enhance Your Customer Support: A Comprehensive Guide to Intercom Alternatives
When it comes to satisfying your customers, there's no doubt that Intercom s ...
Best Help Desk For Startups in 2024
Like many startups, there are many different service desk systems. The market is ...
Best GrooveHQ Alternatives: Top Help Desk Apps to Consider
So you are looking for a decent alternative to GrooveHQ but often find ...
Frequently Asked Questions
Here are the steps to get ready for your migration from Help Scout to Freshservice:
- Schedule the migration and make a checklist of tasks.
- Disable features in your current customer service tool and set up configurations in Freshservice.
- Execute the migration process and carefully review the outcome to confirm the successful transfer.
Check out our step-by-step checklists for more guidance:
At Help Desk Migration, we have resources to make your migration from Help Scout to Freshservice smooth.
- Our Help Center has guides, FAQs, and best practices.
- Our blog offers tips and tricks for a better migration experience.
- Our support team is ready to help with any questions.
- Try our Free Demo Migration to test the process.
- Choose from our support packages: Standard, Premium, or Signature.
- Get complete assistance with our Concierge Migration Service.
Help Desk Migration Service prioritizes data security. Our tool implements advanced security measures to protect the confidentiality and integrity of your data during the migration process. Your information is handled with utmost care.
No, technical expertise is not required. Help Desk Migration Service is designed to be user-friendly, providing step-by-step guidance throughout the migration process. The automated tools and intuitive interface make it accessible for users of all technical backgrounds.
Help Desk Migration Service securely transfers your data from Help Scout to Freshservice, ensuring that your Help Scout account remains unaffected. Once the migration is successfully completed, you can access and manage your data in Freshservice while preserving the original data in Help Scout.
Before setting up a Free Demo, create custom fields and agent profiles on Freshservice that mirror those on Help Scout. This way, the migrated tickets get assigned to the right users and ticket data is transferred correctly.
To switch from Help Scout to Freshservice, follow these steps:
- Prepare for the migration and choose a migration date.
- Create a checklist of what to turn off in Help Scout and what to turn on in Freshservice.
- Start moving your data to Freshservice.
- After a Free Demo Migration, make sure everything is in place.
For more details, check the Freshservice Data Migration Checklist.