Help Scout to eGain Suite
Trouble-free, no special expertise or programming required. A complete Help Scout to eGain Suite data migration tool.
The best Help Scout to eGain Suite tool made for youThere’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and moneySkip complex data audit and tool development processes. Simply choose what data you need to transfer and start the transition right away.
Effortless migrationNo special knowledge or skill required. Just select what data will go to the target system and enjoy the wonders happening.
Data completionMigrate your help desk records in full to ensure that no ticket is missing vital customer support information.
Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool simple to use as it can possibly be.
Attach the platforms, select records, click ok, and you’re done!
Your customer data comes unite, you can take our word.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Your customer data is behind thick walls. Not even all our team members can access to your credentials or records.
You may rest assured that with HDM no data breaches are possible.
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.
If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service supplier, we aim to propose the most effective migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Help Scout to eGain Suite
Strong security of your informationThe migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard as well as custom fields, thus helping you to make sure that the data end up being in the right places in eGain Suite.
Maintained link between object and peopleWhen migrating your records from Help Scout to eGain Suite we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Help Scout to eGain Suite
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Help Scout to eGain Suite work
Register and go to our migration wizard.
Link Help Scout
Opt and link your Help Scout service desk with HDM.
Connect eGain Suite
Grant the right to access your eGain Suite account.
Describe your business needs
Let us understand precisely what components of your migration you would like to adjust
Have your preferences estimated
We'll investigate your case and get back to you with a price and a scope of tasks.
Migrate from Help Scout to eGain Suite everything
Move all your customer support information in a single push.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
Let an expert run your eGain Suite import
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