Help Scout to DiamanteDesk
migration service

Smooth , no special expertise or coding required. A complete Help Scout to DiamanteDesk data migration instrument.

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Your best tool for Help Scout to DiamanteDesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just choose customer info you need to move and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and observe the magic happening.
Record completion
Migrate your help desk data in full to ensure that no ticket has lost critical customer service details.
Automated migration

Afraid that you’ll need advanced skills to move your info? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.

Attach the platforms, select data, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, all you records will keep their prior connections untouched.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive how you left it.

Security is paramount

Information is everything which is why we created a system that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You’re in charge

Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer service, we always strive to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from Help Scout to DiamanteDesk

Castle gates

Strong security of your data

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in DiamanteDesk.

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When migrating your data from Help Scout to DiamanteDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Help Scout to DiamanteDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Help Scout to DiamanteDesk work

  • Prepare

    Sign up and go to our migration service.

  • Connect Help Scout

    Pick and connect your Help Scout support desk with HDM.

  • Connect DiamanteDesk

    Give access to your DiamanteDesk account.

  • Explain your business needs

    Let us know exactly what aspects of your migration you want to tweak

  • Have your preferences estimated

    We'll research your application and get back to you with a price and a scope of tasks.

  • Migrate from Help Scout to DiamanteDesk everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your DiamanteDesk import

Our staff would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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