Help Scout to Agiloft
migration service

Extremely easy, no special knowledge or coding required. A complete Help Scout to Agiloft data migration tool.

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The best Help Scout to Agiloft tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply pick the records you need to migrate and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target solution and see the miracle happening.
Data completion
Move your help desk data in full to ensure that no ticket has lost essential customer support details.
Effortless procedure

You don’t have to bother about scripting or continuously control each piece of info moved.

Just attach both platforms, tick what you want to take to a new database and allow the system deal with the rest for you.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

You data is key which is why we created a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You’re in control

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from producing great customer support services, we always aim to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to increase the general experience.


Why you should use Help Desk Migration to switch from Help Scout to Agiloft

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields, thus letting you make sure that the data end up being in the right destinations in Agiloft.

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Retained association between object and people

When migrating your records from Help Scout to Agiloft we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Help Scout to Agiloft

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Help Scout to Agiloft work

  • Get ready

    Sign up and go to our migration tool.

  • Connect Help Scout

    Choose and link your Help Scout support desk with HDM.

  • Give the right to access your Agiloft account.

  • Explain your needs

    Let us understand precisely what elements of your migration you need to modify

  • Get your preferences estimated

    We'll analyze your application and get back to you with a price and a scope of tasks.

  • Migrate from Help Scout to Agiloft all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Agiloft import

Our team would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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