Help Scout to 4me
migration service

Effortless , no special knowledge or coding required. A complete Help Scout to 4me data migration software.

More details

Your best tool for Help Scout to 4me data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick customer info you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and observe the magic happening.
Record completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer support details.
Easy procedure

You don’t have to bother about coding or constantly watch each record transferred.

Just attach both platforms, choose what you need to take to a new database and let the tool deal with the remainder.

From sender information to phone number connection, all you records will keep their prior data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

You data is key which is why we designed a tool that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Record mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.

Simple & effective

In just a couple of buttons to press you will be able to pick the data arrangement, when it goes, and in what order.

Our tech engineers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Apart from providing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from Help Scout to 4me

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in 4me.

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Maintained association between object and people

When migrating your data from Help Scout to 4me we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Help Scout to 4me

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Help Scout to 4me work

  • Prepare

    Sign up and go to our migration service.

  • Opt and link your Help Scout support desk with HDM.

  • Grant access to your 4me account.

  • Explain your business needs

    Let us know exactly what aspects of your migration you want to modify

  • Get your needs estimated

    We shall analyze your case and send you with a price and a scope of work.

  • Migrate from Help Scout to 4me all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your 4me import

Our staff would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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