in a few clicks
Without techs, delays and hustle. With step-by-step Helprace import setup form
Safe and SecureYour passwords as well as records are safe with us and will be used for import solely.
Quick & FuriousIt will take you no longer than 10 minutes to set up the import to Helprace and start the test data transfer.
All Data ImportHDM is capable of importing all major record types and fields you need, directly to places you want them to be.
Why import data to Helprace
Security firstWe don't share any of your personal information with third parties, and moreover meticulously protect it, so nothing gets lost or stolen.
Easy to use wizard to setup importOur service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.
Optional and powerful field mappingOnly Help Desk Migration helps you to automatically move custom fields, as well as map their location.
Preserved relations between objects and peopleAll tickets will be imported to Helprace with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.
Objects you may import to Helprace
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Import data to Helprace in 6 quick steps
Sign-up and go to our migration wizard.
Connect source Help Desk
Choose and link your source service desk with HDM.
Give access to your Helprace account.
Describe your needs
Let us know exactly what elements of your migration you want to adjust
Have your needs estimated
We'll investigate your case and get back to you with a cost and a scope of tasks.
Import to Helprace all data
Transfer all your customer service records in a single push.
We keep all of your data secure
Voice of the customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.