Helppier import
in a few clicks

Without developers, delays and hustle. With step-by-step Helppier import setup form

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Helppier import tool you’ve been looking for

Now, there’s no need to worry about any help desk import problems. Total migration from platform to platform with HDM fast and simple.
Save time & money
Lower price, a swift transfer to the new platform, and no need to develop the migration method. Get all of this with HDM service.
Smooth process
Simply get the customer info ready for transition ahead of time and start moving your records. No need to do everything alone.
Vital custom records with you
Regardless of your reasons, transfer your old data to the target system to keep up with customer data easier.
Automated process

Only the smallest preparations are to get done on your side. We already made the migration method.

Just prepare your platform migration preferences and you’re ready to go.

Maintained data structure

Using HDM, you don’t have to be concerned that all of your migrated customer service data will lose their connections to other info.

Whether it is sender info or customer contacts, all of this is considered during the process.

Data safety

All the passwords you use throughout the migration process are not stored. Only authorized staff can get access to your email accounts or help desk panelrecords.

All the information you provide is under solid protection from any type of danger.

Arrange your records

It’s not required to perform considerable amount of data reviews to get started on your migration.

You can do all of this by using our data mapping system. Choose what you want to transfer and determine where it goes just by clicking the necessary boxes.

Robust but transparent

You don’t need to understand the platform peculiarities to make full use of it.

Handy on-screen instructions will assist you transfer your records quickly and effectively. As a result, you can set up a data import just about anywhere you like.

Our customers are priority

One of the main principles of our team is to provide a service that we would like to use ourselves. Even though G2 recognized our customer support, we develop continuously.


Why import data to Helppier utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your personal information with third parties, and additionally meticulously protect it, so nothing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration enables you to instantly transition custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to Helppier with their respective agents, contacts, and attachments, thereby, saving the history of customers' requests.

Next

Relations illustration

Objects you may import to Helppier

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Helppier in 6 easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Connect source Help Desk

    Choose and link your source service desk with HDM.

  • Grant the right to access your Helppier account.

  • Explain your requirements

    Let us know exactly what parts of your migration you would like to modify

  • Get your requirements estimated

    We shall analyze your case and get back to you with a the overall cost and a scope of tasks.

  • Import to Helppier all data

    Transfer all your customer support information in a single push.

We keep your data secure

We take security very seriously and have developed a complete set of practices , technologies , and policies to help ensure your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

Helppier import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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