Helpninja import
in a few clicks

Without developers, timelack and hustle. With step-by-step Helpninja import setup form.

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Helpninja import tool you’ve been looking for

Your platform import issues are behind you now. Total platform to platform migration with HDM fast and hassle-free.
Save time & money
Lower process cost, a swift transition to the new platform, and no need to create the migration script. Get all of this with HDM service.
Smooth process
Simply prepare your information for transition beforehand and begin moving your data. It’s not necessary to do everything alone.
Essential custom records right beside you
Regardless of your reasons, move your historical data to the new tool to keep the track of customer data easier.
Automated migration

Only the smallest preparations are required from you. We already made the script.

All you have to do is set your platform migration requirements and you’re good to start.

Connection coherence

All your emails will move complete and whole. Together with its smallest details, all data is intact.

The same applies to the help desk and CSV data. By the end, you get useable information.

Your info is safe

When you grant your passwords to our migration tool, you can rest assured.

Only the employees directly connected to the data transfer will be able to access to your accounts or data.

All everything we access is shielded by the state of the encryption systems to prevent any risks.

Data mapping

Pick what data will migrate to your new help desk yourself.

While managing the migration setup, you can specify what entities will cut and what will stay.

Ease of use

The entire process was solely created to allow users to go through the migration themselves.

No need to have special experience or proprietary knowledge, just follow the shown hints.

Customer support

Our main goal is to make our service as convenient to you as as feasible, and G2 Crowd has already recognized it. We always go after quality and proper assistance.

Regardless of the way you contact us, we are always ready to solve your migration issues.


Why import data to Helpninja utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration lets you instantly transfer custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to Helpninja with their respective agents, contacts, and attachments, that way, saving the previous record of customers' requests.

Next

Relations illustration

Objects you may import to Helpninja

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Helpninja in several easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Choose and connect your source support desk with HDM.

  • Connect Helpninja

    Give the right to access your Helpninja account.

  • Detail your requirements

    Let us know what components of your migration you want to tweak

  • Have your preferences estimated

    We'll analyze your application and send you with a cost and a scope of work.

  • Import to Helpninja everything

    Transfer all your customer service records in a single push.

We keep your data safe

We take security very seriously and have built a complete set of practices, technologies, and policies to help ensure that your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

Helpninja import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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