Helpninja to TOPdesk
migration service

Smooth , no special skill set or coding required. A complete Helpninja to TOPdesk data migration tool.

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Your best tool for Helpninja to TOPdesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just pick customer info you need to move and set off with the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the new solution and observe the magic happening.
Record structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost vital customer support details.
Automated migration

Scared that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool interface user friendly as possible.

Connect the platforms, select data, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, all you records will keep their initial data structure intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you expected.

Security is paramount

Information is key which is why we developed a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in charge

Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer service, we always aim to develop our customer service.

As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Helpninja to TOPdesk

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in TOPdesk.

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When migrating your data from Helpninja to TOPdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Helpninja to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Helpninja to TOPdesk work

  • Prepare

    Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Helpninja to TOPdesk.

  • Connect Helpninja

    Fill out the form with necessary credentials to permit our data migration tool to access data from your current help desk.

  • Connect TOPdesk

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to TOPdesk everything

    When everything's tested, find a quiet time with the minimal load on the support staff and begin migrating from Helpninja to TOPdesk.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your TOPdesk import

Our staff would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

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