Helpninja to TeamSupport
migration service

Extremely easy , no special skill set or coding required. A complete Helpninja to TeamSupport data migration tool.

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The best Helpninja to TeamSupport tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick customer info you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the new solution and observe the wonders happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket is missing vital customer service information.
Effortless process

You don’t have to bother about scripting or continuously watch each piece of info moved.

Just attach both platforms, pick what you want to take to a new database and allow the tool do the remainder.

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive how you expected.

Security is paramount

You data is key which is why we created a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You control the process

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer support services, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from Helpninja to TeamSupport

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in TeamSupport.

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Retained relation between object and people

When migrating your records from Helpninja to TeamSupport we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Helpninja to TeamSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Helpninja to TeamSupport work

  • Get ready

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Helpninja to TeamSupport.

  • Complete the form with requested credentials to make it possible for our data migration tool to access information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to TeamSupport everything

    When everything's tested out, find a quiet time with the least load on the support department and begin migrating from Helpninja to TeamSupport.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your TeamSupport import

Our team would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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