96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Helpninja to ServiceDesk Plus
migration service

Smooth , no special knowledge or coding required. A complete Helpninja to ServiceDesk Plus data migration instrument.

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Secure and Safe
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to switch from Helpninja to ServiceDesk Plus

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in ServiceDesk Plus.

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Maintained relation between object and people

When migrating your data from Helpninja to ServiceDesk Plus we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Helpninja to ServiceDesk Plus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from Helpninja to ServiceDesk Plus work

  • Prepare

    Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Helpninja to ServiceDesk Plus.

  • Complete the form with requested credentials to permit our data migration tool to retrieve data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to ServiceDesk Plus all data

    When everything's tested, choose a quiet time with the least load on the support department and start migrating from Helpninja to ServiceDesk Plus.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your ServiceDesk Plus import

Our staff would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migrieren Sie die Daten allein

Überzeugen Sie sich selbst, dass umziehen von einem Helpdesk zum anderen einfach ist, auch wenn Sie nicht computerversiert sind.
Kostenlose Migration ausprobieren

Lassen Sie einen Spezialisten Ihren Zendesk-Import durchführen

Unser Personal würde sich sehr freuen, eine Anpassung der Migration durchzuführen, wenn Sie speziell Anforderungen haben.
Schätzen Sie den Preis
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migrer les données automatiquement

Constatez par vous-même que le passage d'un service d'assistance à un autre est facile, même si vous n'êtes pas très calé en informatique.
Démarrer la migration automatisée

Laissez un expert effectuer votre importation Zendesk

Notre personnel se fera un plaisir d’ effectuer une migration personnalisée au cas où vous auriez des demandes particulières.
Obtenir une estimation de prix
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migra los datos por tu cuenta

Ve por ti mismo que mover desde una mesa de ayuda a otra es fácil incluso si no tienes conocimientos de informática.
Comienza una migración automatizada

Deja que un especialista ejecute la importación de tu Zendesk

Nuestro personal estará encantado de ejecutar una migración personalizada en caso de que tengas demandas específicos
Obtén una estimación del precio
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migre os dados por si mesmo

Veja você mesmo que mover de um help desk para outro é fácil mesmo que você não seja muito experiente em computadores.
Inicie uma migração automatizada

Deixe que um perito execute sua importação do Zendesk

Nossa equipe ficaria mais do que feliz em executar uma migração individualizada se você tiver uma necessidade especial.
Obter uma estimativa de preço
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