Helpninja to HappyFox
migration service

Extremely easy , no special knowledge or coding required. A complete Helpninja to HappyFox data migration software.

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The best Helpninja to HappyFox tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Just choose customer info you need to migrate and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and observe the miracle happening.
Data completion
Transfer your help desk data in full to make certain that no ticket has lost essential customer support information.
Effortless procedure

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just link your source and target, choose what you need to migrate and allow the system deal with the remainder.

Data dependency

Your information migrates complete , you can take our word.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can access to your passwords or other information.

You can be sure that with HDM no data breaches are possible.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Simple & effective

In just a few clicks it is possible to pick the data arrangement, when it starts, and in what order.

Our developers took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we strive to offer the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Helpninja to HappyFox

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right places in HappyFox.

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Sustained connection between object and people

When migrating your records from Helpninja to HappyFox we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Helpninja to HappyFox

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Helpninja to HappyFox work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Helpninja to HappyFox.

  • Fill in the form with necessary credentials to allow our data migration tool to access data from your current help desk.

  • Connect HappyFox

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to HappyFox all data

    When everything's validated, determine a quiet time with the least load on the support team and start migrating from Helpninja to HappyFox.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your HappyFox import

Our team would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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