96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpMaster to Parature
migration service

Trouble-free , no special know how or coding required. A complete HelpMaster to Parature data migration instrument.

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Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to migrate data from HelpMaster to Parature

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Parature.

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Sustained association between object and people

When migrating your records from HelpMaster to Parature we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from HelpMaster to Parature

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from HelpMaster to Parature work

  • Get ready

    Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from HelpMaster to Parature.

  • Connect HelpMaster

    Fill in the form with required credentials to allow our data migration tool to retrieve data from your current help desk.

  • Connect Parature

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Parature all data

    When everything's tested out, choose a quiet time with the least load on the support team and start migrating from HelpMaster to Parature.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Parature import

Our team would be more than happy to perform a personalized migration in case you have specific demands.
Get a price estimation
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migrieren Sie die Ausfzeichnungen ganz allein

Überzeugen Sie sich selbst, dass übertragen von einem Helpdesk zum anderen einfach ist, auch wenn Sie nicht computerversiert sind.
Kostenlose Migration ausprobieren

Lassen Sie einen Experten Ihren Zendesk-Import erledigen

Unser Team würde sich sehr freuen, eine Änderung der Migration durchzuführen, falls Sie speziell Bedürfnisse haben.
Schätzen Sie den Preis
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migrer les enregistrements par vous-même

Constatez tout seul que le déplacement d'un service d'assistance à un autre est facile, même si vous n'êtes pas très calé en informatique.
Démarrer la migration automatisée

Laissez un professionnel exécuter votre importation Zendesk

Notre équipe se fera un plaisir d’ exécuter une migration personnalisable si vous avez des demandes précises.
Obtenir une estimation de prix
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migra los registros por ti mismo

Ve por tus propios medios que transferir desde una mesa de ayuda a otra es fácil incluso si no tienes conocimientos de informática.
Comienza una migración automatizada

Deja que un expertot lleve a cabo la importación de tu Zendesk

Nuestro equipo estará encantado de realizar una migración personalizada en caso de que tengas demandas específicos
Obtén una estimación del precio
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migre os registros sozinho

Veja por conta própria que transferir de um help desk para outro é fácil mesmo que você não seja muito experiente em computadores.
Inicie uma migração automatizada

Deixe que um especialista realize sua importação do Zendesk

Nosso pessoal ficaria mais do que feliz em realizar uma migração personalizada caso você tenha uma necessidade particular.
Obter uma estimativa de preço
Book a Call
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