96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpMaster to HelpShift
migration service

Extremely easy , no special know how or programming required. A complete HelpMaster to HelpShift data migration software.

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Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to migrate data from HelpMaster to HelpShift

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in HelpShift.

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Sustained connection between object and people

When migrating your records from HelpMaster to HelpShift we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from HelpMaster to HelpShift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from HelpMaster to HelpShift work

  • Get ready

    Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from HelpMaster to HelpShift.

  • Fill out the form with requested credentials to make it possible for our data migration tool to access information from your current help desk.

  • Connect HelpShift

    Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpShift everything

    When everything's tested out, find a quiet time with the least load on the support team and start migrating from HelpMaster to HelpShift.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your HelpShift import

Our team would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migrieren Sie die Ausfzeichnungen automatisch

Überzeugen Sie sich selbst, dass übertragen von einem Helpdesk zum anderen einfach ist, auch wenn Sie nicht computerversiert sind.
Kostenlose Migration ausprobieren

Lassen Sie einen Pro Ihren Zendesk-Import erledigen

Unser Team würde sich sehr freuen, eine Änderung der Migration zu machen, falls Sie spezifisch Anforderungen haben.
Schätzen Sie den Preis
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migrer les enregistrements par vos propres moyens

Constatez tout seul que le transfert d'un service d'assistance à un autre est simple, même si vous n'êtes pas très calé en informatique.
Démarrer la migration automatisée

Laissez un pro exécuter votre importation Zendesk

Notre équipe se fera un plaisir d’ exécuter une migration personnalisable si vous avez des exigences précises.
Obtenir une estimation de prix
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migra los registros automáticamente

Ve por tus propios medios que cambiar desde una mesa de ayuda a otra es sencillo incluso si no tienes conocimientos de informática.
Comienza una migración automatizada

Deja que un maestro lleve a cabo la importación de tu Zendesk

Nuestro equipo estará encantado de realizar una migración personalizada en caso si es que tienes necesidades especiales
Obtén una estimación del precio
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migre os registros automaticamente

Veja por conta própria que trocar de um help desk para outro é simples mesmo que você não seja muito experiente em computadores.
Inicie uma migração automatizada

Deixe que um experto realize sua importação do Zendesk

Nosso pessoal ficaria mais do que feliz em realizar uma migração personalizada caso você tenha uma exigência particular.
Obter uma estimativa de preço
Book a Call
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