HelpMaster to Help Scout
Trouble-free , no special skill set or coding required. A complete HelpMaster to Help Scout data migration software.
Risk-free and SafeYour passwords along with data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & AccurateWe've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of information
Strong privacy of your dataThe migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Help Scout.
Retained relation between object and peopleWhen migrating your records from HelpMaster to Help Scout we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HelpMaster to Help Scout
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from HelpMaster to Help Scout work
Start by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from HelpMaster to Help Scout.
Fill out the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.
Connect Help Scout
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Select the data you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Help Scout everything
When everything's validated, determine a quiet time with the least load on the support team and begin migrating from HelpMaster to Help Scout.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT