96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpMaster to Amazon Redshift
migration service

Smooth , no special know how or coding required. A complete HelpMaster to Amazon Redshift data migration instrument.

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Secure and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to migrate data from HelpMaster to Amazon Redshift

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in Amazon Redshift.

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Maintained connectivity between object and people

When migrating your data from HelpMaster to Amazon Redshift we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from HelpMaster to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from HelpMaster to Amazon Redshift work

  • Prepare

    Register and go to our migration tool.

  • Pick and connect your HelpMaster service desk with HDM.

  • Connect Amazon Redshift

    Grant the right to access your Amazon Redshift account.

  • Detail your needs

    Let us understand precisely what aspects of your migration you would like to fine-tune

  • Have your requirements estimated

    We will research your application and send you with a the overall cost and a scope of tasks.

  • Migrate from HelpMaster to Amazon Redshift everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Amazon Redshift import

Our staff would be more than happy to perform a customized migration in case you have specific requirements.
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